Fees, Cheats and 'Gotcha Capitalism'
Columnist Bob Sullivan covers Internet scams and consumer fraud for MSNBC.com, where he writes a column called The Red Tape Chronicles.
Sullivan's latest book is about the hidden fees found in many phone, cable, credit card and other bills. All told, he says, corporations are nickel-and-diming their customers to death — or at least to the tune of $1,000 or more a year.
The title? Gotcha Capitalism: How Hidden Fees Rip You Off Every Day — And What You Can Do About It.
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